Melissa Stover – Practice Manager

Melissa is originally from northern Ohio, but has lived in the Cumming area for the past 12 years. She entered the dental field as a dental assistant and graduated at the top of her class. She had such an impact on the dentist and his instructors that she was asked to return to teach as an instructor. She enjoys giving back to the program that gave her so much knowledge into helping dental patients. Endodontics is her favorite specialty and has assisted in hundreds of root canals and retreatments.

Melissa has volunteered her time with Dentistry from the Heart that gives free dental care to those in need. Along with participating in the PTA, she also coaches Girls on the Run and is a kickboxing instructor. In addition to spending time with her family, Melissa can be found reading a good book or at the lake with friends.

Robin Joao – Assistant Practice Manager

Robin relocated from Massachusetts to the John’s Creek area in 2002. She is a graduate of the Gwinnett Technical College Dental Assisting Program. Her previous experience is in general dentistry. She is very excited to be a part of the Pinnacle team and has a strong desire to learn the specialized field of endodontics.

In her free time, she enjoys baking, playing tennis, being outdoors and beach trips with her husband and children.

Sheila Jeffers – Dental Assistant

Sheila is a native of Long Island New York and she moved to Georgia in 2015. She brings her 23 years of Endodontic knowledge and experience to the Pinnacle Team. Her desire is to treat all patients with Kindness and Respect so they may have the best possible experience causing them to leave with smiling faces. Yes, even after a Root Canal. She loves being with her husband and two daughters and going on long walks with their new puppy.

Erin Bigelow – Dental Assistant

Erin is a native of North Georgia. She attended the Dental Assistant School of Atlanta in 2019 and quickly found an interest in the specialty of Endodontics. She is very excited to be part of the Pinnacle team! Erin is dedicated to helping to ensure that each patient’s experience is a positive one and that they leave with a smile on their face.
In her free time, Erin enjoys spending time with her son, photography, gardening and yoga.

Karina Mulero- Velez – Lead Dental Assistant

Karina is originally from Puerto Rico but relocated to Georgia 3 years ago. Karina entered the healthcare field as a medical assistant, but an awesome opportunity into the dental field, made her take another path. Pinnacle has been a blessing for her professional and personal growth. Karina loves music, dancing and spending time with her husband and their twin daughters.

Janiya Fletcher – Insurance Coordinator

Niya was born and raised in this great state of Georgia! Although new to the dental field, her retention skills are amazing. She is excited to learn more about endodontics and meeting the needs of every Pinnacle patient to make them feel comfortable. Niya loves to smile, laugh, take pictures, and travel with family and friends. In her spare time, you can find her reading, making videos, and doing nails. Niya is so excited to be a part of the Pinnacle family.

Luci Stone – Front Desk Coordinator

Luci is originally from Alabama, but has spent most of her life in Georgia. Luci is currently enrolled in college pursuing a degree in Biochemistry. She is excited to be learning all about endodontics and hopes to use her growing knowledge to ease patients’ minds and continue with Pinnacle’s excellent patient experience. Luci most enjoys writing, and learning about all thing’s sea related, especially the Leafy Sea Dragon.

Sabrina Rekas – Front Team Lead

Sabrina is originally from Chicago but has called Cumming her home for 5 years now. During this time, she has received her bachelor’s degree in Psychology from Kennesaw State University. She enjoys helping the Pinnacle patients and hopes that she can at least make them laugh when they visit us. When she is not busy with work or school, she enjoys spending time with her family and friends. In her spare time she loves to travel and see
new places.
Mike Reid

Michael ‘Mike’ Reid – Dental Assistant

Michael is originally from New York but has lived in Georgia for 9 years now. Although new to the dental field, he always wanted to work in this field since he was a freshman in high school. He thanks Pinnacle every day for the opportunity to work there. Michael is currently enrolled in college to become a dental hygienist. When Michael is not busy with work or school, he enjoys spending time with his family. In his spare time, Michael loves to exercise, shop, and travel.

John Cortez Hernandez – Front Desk Coordinator

John was born and raised in Georgia. By joining Pinnacle Endodontics, John knows that he will be helping to make every patient’s experience enjoyable. Learning so much from the Pinnacle team has made him improve professionally and personally. Making the most out of every opportunity, he is looking forward to growing in this field. Outside of work, John likes to go on walks with his dog and spend time with his family.
Brenda Morales

Brenda Morales- Front Desk Coordinator

Brenda was born in New York and raised in GA for most of her life. Brenda is currently enrolled in GSU majoring in Business Administration. She enjoys off-roading, watching movies, and singing karaoke with friends. Brenda is excited to learn more about endodontics and loves being part of the Pinnacle family.
Jalyn Wellman

Jalyn Wellman- Front Desk Coordinator

Jalyn was born and raised in Phoenix, Arizona and just recently moved to Georgia. With several years of experience in customer service, she understands the importance of creating a positive and comfortable environment for our patients. Her goal is to make every patient feel welcomed and understood at Pinnacle, and she strives to make everyone leave with a smile. Beyond her role at the front desk, Jalyn enjoys exploring the great outdoors, playing pickleball, and spending quality time with her husband.
Alyssa Rogan

Alyssa Rogan- Dental Assistant

Hailing from Rochester, NY, Alyssa moved to Georgia in 2021 with her sister and her ninety-pound Alaskan Malamute. Although she misses snowy winters and cheering for the Buffalo Bills with her family, Alyssa feels right at home with her Pinnacle family.

She never envisioned herself as a dental assistant, but her 2023 assisting program and her experience at Pinnacle made her realize it couldn’t be a better fit.

In her free time, she enjoys reading, writing, painting, and visiting coffee shops.
Clarissa Milling

Clarissa Milling- Dental Assistant

Born and raised in Decatur, GA, Clarissa attended The Dental Assistant School of Atlanta and graduated in July 2023. Clarissa’s goal is to make every patient have a memorable and meaningful experience at Pinnacle Endodontics. In her spare time, Clarissa can be found journaling, volunteering, spending time with her significant other, and traveling.