Cumming Location

Phone :770.624.0029

Fax :470.297.4264

Alpharetta (Crabapple) Location

Phone :678.341.0489

Fax :678.534.8940

Meet the Team

 


Cissy Mathews – Office Manager

Cissy Mathews is our Office Manager.  Originally from Charlotte, NC, she has resided in metro Atlanta for over 25 years and has been in the dental field for over 30 years.  She brings a wealth of knowledge and experience to provide our patients with the highest quality of care.  As our Office Manager, Cissy binds the office together and keeps it running smoothly.  She is skilled in answering questions about your insurance, billing issues and her great desire is to make your visit pleasant and comfortable.  Outside of the office, she loves to cook and photograph dishes for her food blog, work in her garden, mentor young women, tackle ‘a good project’, play golf and spend time with her husband.

 

Tawanna Curlee – Patient Coordinator / Dental Assistant

Tawanna graduated from Concorde Career Institute with a degree in Dental Assisting in 2012. She worked in the field of Endodontics in Tampa, FL before moving to Georgia and brings a wealth of knowledge and care to Pinnacle Endodontics . She understands the patient’s concerns when they hear the word “root canal”. Her desire is to make the patients feel valued and comfortable from the moment they enter the front door. She enjoys traveling, reading and spending time with her 3 daughters and is happy to be joining the Pinnacle family.

 

Sheila Jeffers – Dental Assistant

Sheila is a native of Long Island New York and she moved to Georgia in 2015. She brings her 23 years of Endodontic knowledge and experience to the Pinnacle Team. Her desire is to treat all patients with Kindness and Respect so they may have the best possible
experience causing them to leave with smiling faces. Yes, even after a Root Canal. She loves being with her husband and two daughters and going on long walks with their new puppy.

 

Melissa Stover – Lead Front Desk, Marketing Director

Melissa is originally from northern Ohio, but has lived in the Cumming area for the past 12 years. She entered the dental field as a dental assistant and graduated at the top of her class.  She had such an impact on the dentist and his instructors that she was asked to return to teach as an instructor.  She enjoys giving back to the program that gave her so much knowledge into helping dental patients.  Endodontics is her favorite specialty and has assisted in hundreds of root canals and retreatments.

Melissa has volunteered her time with Dentistry from the Heart that gives free dental care to those in need.  Along with participating in the PTA, she also coaches Girls on the Run and is a kickboxing instructor. In addition to spending time with her family, Melissa can be found reading a good book or at the lake with friends.

 


Robin Joao – Lead Dental Assistant

Robin relocated from Massachusetts to the John’s Creek area in 2002. She is a graduate of the Gwinnett Technical College Dental Assisting Program. Her previous experience is in general dentistry. She is very excited to be a part of the Pinnacle team and has a strong desire to learn the specialized field of endodontics.

In her free time she enjoys baking, playing tennis, being outdoors and beach trips with her husband and children.

 

Wanda Hills – Dental Assistant

Wanda Hills grew up in San Bernardino, California and moved to Georgia in 2016. She currently resides in Cumming, Ga, with her husband and two children. She is a graduate from Gulf Coast Community College Dental Assisting.  Wanda is passionate about patient care and helping patients achieve their best smiles possible.  In her spare time she enjoys spending time with her family, Zumba, playing tennis, and going to the movies.

 

Kristina Hemrick – Patient Coordinator

Kristina is originally from Charlotte, NC but made her home in Cumming 28 years ago. She brings 15 years experience in General Dentistry to the Pinnacle Family. Her desire is to make the patients’ experience the best one possible. She is thrilled to be a member of the Pinnacle Team and focus on patient care. When not working you can either find her at the gym or participating in various charity runs. She also enjoys spending time hiking and fishing with her husband and 3 children.

 

Garrett Nichols – Dental Assistant / Patient Coordinator

Garrett is from Redding, California and came to North Georgia in 2016. He finds it fulfilling to foster strong relationships with his patients and to see them leave happier and healthier than when they arrived at Pinnacle. He has a dental assisting degree from Fortis College in Orange Park, Florida. He worked in General Dentistry and in a dental laboratory before coming to Pinnacle. He brings great dental knowledge and experience to our Pinnacle Team. When not at work, Garrett likes to spend time with his wife and daughter, exercise and ride motorcycles.

 

Mary Schechter – Patient Coordinator

Mary is from Providence, RI and moved to Georgia in 2000. After years in Finance and Wealth Management, she decided to return to her first career in the dental field. Her desire is to make every patient feel welcome and at ease from the very first phone call. A team player, she is excited to be part of The Pinnacle family.

 

Jade Scott

Jade Scott – Patient Coordinator

Jade is originally from Phoenix“ Arizona. She recently moved to the Cumming area at the end of 2019. She graduated from the Phoenix College Dental Assisting program and received her Associates in Applied Science Dental Assisting. In AZ she volunteered at AZMom which is a nonprofit organization that gives the less fortunate a chance to have their dental work done at no charge. Her favorite thing about this field is watching the patients leave with a smile on their face because they‘ve had such a great experience.
Outside of work, she likes taking her dog Sosa on walks and is enjoying experiencing this new state she calls home.

 

Erin Bigelow

Erin Bigelow – Patient Coordinator

Erin is a native of North Georgia. She attended the Dental Assistant School of Atlanta in 2019 and quickly found an interest in the specialty of Endodontics. She is very excited to be part of the Pinnacle team! Erin is dedicated to helping to ensure that each patient’s experience is a positive one and that they leave with a smile on their face.
In her free time, Erin enjoys spending time with her son, photography, gardening and yoga.

 


Shante Fields – Patient Coordinator

Shante was born and raised in Monterey, CA and relocated to Northern Georgia in 2014. She brings 11 years of experience in both Endodontics and Oral Surgery to the Pinnacle Family. Shante enjoys patient interaction and helping to create a pleasant experience for our patients. When not at work, she enjoys spending time with her husband and two young sons.

 

Call Us Today!

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Call us to quickly book an appointment that fits in with your schedule! We are open Monday-Friday.

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Testimonials

"I have just returned from an appointment with Dr. Howard and my faith in the dental profession as a whole has been restored. I had to get a root canal done, and to my shock, it was a painless, relatively fast, and surprisingly pleasant experience"

- Annelyss M.

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